At mbs88, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains precisely what information we collect when you use our platform, how we use it, who we may share it with, and what rights you hold over your own data. We encourage all members — whether based in Jakarta, Surabaya, Bali, or anywhere else across Indonesia — to read this document carefully before registering.
The following cards highlight the most important aspects of how mbs88 handles your data. They are a convenience summary only — the full legal clauses below govern in all cases.
We collect identity information (name, KTP number), contact details (email, phone), payment data, device and browser metadata, and in-platform activity logs necessary to operate your account.
Your data is used to manage your account, process deposits and withdrawals, conduct KYC verification, prevent fraud, deliver customer support, and — where you have opted in — send relevant promotional communications.
mbs88 does not sell your data. We share only with essential service providers (payment processors, KYC vendors, fraud screening tools) and, when legally required, with competent authorities.
All data is transmitted over 256-bit SSL/TLS encryption. Passwords are stored using salted hashing. Sensitive data at rest is encrypted using AES-256. We conduct regular third-party security audits.
You may request access to, correction of, or deletion of your personal data at any time. You may also withdraw consent for marketing communications by adjusting your account notification preferences.
mbs88 uses strictly necessary cookies for platform functionality, and optional analytics cookies to improve user experience. You can manage cookie preferences through your browser settings at any time.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
"mbs88" / "Platform" / "we" / "us" / "our"
The mbs88 online betting platform operated at https://mbs88.bio, including all services, interfaces, mobile experiences, and associated infrastructure made available to registered members.
"Member" / "you" / "your"
Any individual who has registered an account on the mbs88 platform or who browses the mbs88 website without registration (in which case only non-identifiable usage data is collected).
"Personal Data"
Any information that identifies or could reasonably be used to identify a specific natural person, including but not limited to name, national identity number, email address, telephone number, IP address, device identifiers, and financial account details.
"Processing"
Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transmission, restriction, erasure, or destruction.
"KYC"
Know Your Customer — the mandatory identity and address verification process mbs88 conducts in accordance with its compliance obligations, requiring submission of government-issued identification and supporting documentation.
"Third-Party Service Provider"
Any external company or individual engaged by mbs88 to perform services on its behalf, including payment processors, KYC verification vendors, fraud detection services, cloud infrastructure providers, and analytics platforms.
"Cookie"
A small text file placed on your device by the mbs88 platform for the purposes of session management, preference storage, security authentication, and usage analytics.
This Privacy Policy applies to all Personal Data collected by mbs88 through any of the following touchpoints: the mbs88 website at https://mbs88.bio, any mbs88 mobile web interface, interactions with mbs88 customer support via live chat or email, and any mbs88 promotional communications you receive having opted in.
This Policy does not apply to third-party websites, game studios, or payment providers that may be accessible through or in connection with the mbs88 platform. Those third parties operate under their own privacy policies, which mbs88 does not control. Members are encouraged to review the privacy documentation of any third party they interact with.
mbs88 acts as the data controller for all Personal Data collected through the platform. In circumstances where a Third-Party Service Provider processes data on our behalf (for example, a KYC vendor verifying your identity documents), that provider acts as a data processor under contract with mbs88, bound by confidentiality and data-security obligations.
This Policy is written in English. mbs88 does not provide legally binding translations. In the event of any ambiguity between the English text and any informational summary in another language, the English text governs.
mbs88 collects Personal Data through three principal channels: information you provide directly, information generated automatically by your use of the platform, and information obtained from trusted third parties for verification and fraud-prevention purposes.
3.1 Information You Provide Directly
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, Indonesian National ID (KTP) number | Registration, KYC verification |
| Contact Data | Email address, Indonesian mobile telephone number | Registration, account settings |
| Authentication Data | Username, hashed password, 2FA codes | Registration, login |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) | Deposit and withdrawal requests |
| KYC Documents | KTP photograph or scan, passport, utility bill, bank statement, selfie with ID | KYC verification process |
| Support Communications | Live chat transcripts, email correspondence, dispute records | Customer support interactions |
3.2 Information Collected Automatically
When you access or use the mbs88 platform, our servers and analytics tools automatically record certain technical and behavioral data, including:
3.3 Information from Third Parties
mbs88 may receive Personal Data about you from third-party sources to supplement the information you provide directly, specifically for fraud detection and identity verification purposes. This may include identity verification results from KYC providers, sanctions and watchlist screening results from compliance databases, and payment status confirmations from Indonesian bank networks and e-wallet operators.
mbs88 processes your Personal Data on one or more of the following legal grounds:
mbs88 uses the Personal Data it collects for the following defined purposes only. We do not use your data for purposes that are incompatible with those listed below without first obtaining your explicit consent.
No Sale of Data: mbs88 does not sell, rent, or trade your Personal Data to third-party advertisers, data brokers, or marketing companies under any circumstances.
mbs88 shares Personal Data only to the extent necessary to deliver our services, comply with legal obligations, or protect the rights and safety of our members and the platform. The categories of recipients are as follows:
All Third-Party Service Providers with whom mbs88 shares Personal Data are contractually required to maintain the confidentiality and security of that data and to process it only for the specific purposes authorized by mbs88.
mbs88 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by our gaming licence and applicable anti-money-laundering regulations.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of active membership + 5 years after account closure | Licensing obligation, AML compliance |
| KYC Documents | 5 years from account closure or last transaction | AML and regulatory requirement |
| Transaction Records | 5 years from transaction date | Financial record-keeping, dispute resolution |
| Betting & Gaming Logs | 3 years from the date of each session | Dispute resolution, responsible gaming monitoring |
| Customer Support Records | 3 years from the date of the interaction | Quality assurance, dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Proof of consent |
| Analytics & Usage Data | Up to 24 months from collection (anonymized after 12 months) | Platform improvement, legitimate interest |
At the end of each applicable retention period, mbs88 securely deletes or irreversibly anonymizes the relevant Personal Data. Data subject to a live legal dispute, investigation, or regulatory inquiry may be retained beyond the standard retention period until the matter is resolved.
mbs88 implements a layered security architecture designed to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our core security controls include:
While mbs88 employs industry-leading security measures, no online platform can guarantee absolute security. Members are responsible for maintaining the confidentiality of their own login credentials and for using a strong, unique password for their mbs88 account.
mbs88 uses cookies and similar tracking technologies to ensure the platform functions correctly, to protect against fraud, and — where you have consented — to collect analytics data that helps us improve the member experience.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session authentication, CSRF protection, load balancing, secure login state management | No — essential for platform operation |
| Functional | Remembering your language preference, odds format, and display settings between sessions | No — enhances usability without tracking |
| Analytics | Aggregated, anonymized data on page visits, feature usage, and navigation paths to support platform improvement | Yes — opt-in via cookie preference |
| Security & Fraud Detection | Device fingerprinting signals used by our fraud detection systems to identify suspicious sessions | No — legitimate interest in platform security |
mbs88 does not use third-party advertising or retargeting cookies. We do not share cookie data with external advertising networks.
You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to log in and use core platform features. Instructions for managing cookies in major browsers (Chrome, Firefox, Safari, Edge) are available through those browsers' official help documentation.
mbs88 operates globally distributed infrastructure, which means your Personal Data may be stored and processed in data centers located outside Indonesia. This is common practice for international online platforms and is necessary to provide reliable, low-latency service to members across Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and other Indonesian cities.
Wherever your data is transferred to or processed in a jurisdiction outside Indonesia, mbs88 ensures that appropriate safeguards are in place, including:
By registering for an mbs88 account, you acknowledge that your Personal Data may be transferred to and processed in countries other than Indonesia. If you have questions about the specific safeguards applicable to any such transfer, please contact our data protection team as described in Clause 16.
The mbs88 platform is strictly for adults aged 21 and above. mbs88 does not knowingly collect Personal Data from individuals under 21 years of age. If we become aware that Personal Data has been submitted by a person under the minimum age, we will immediately close that account, delete all associated Personal Data, and — where applicable — report the attempt to the appropriate authorities.
mbs88 employs KYC verification processes specifically to enforce this age restriction. Submission of false age information during registration constitutes a material breach of the mbs88 Terms & Conditions and may result in forfeiture of any funds in the account.
21+ Only. If you are a parent or guardian and believe that a minor in your household has accessed the mbs88 platform, please contact us immediately at [email protected] so we can take prompt action.
Subject to applicable law and the limitations that may arise from mbs88's legal obligations (such as mandatory data-retention requirements under AML regulations), you hold the following rights with respect to your Personal Data:
To exercise any of the above rights, please submit a request to our data protection team via live chat within your mbs88 account dashboard or by emailing [email protected]. mbs88 aims to respond to all data rights requests within 30 days of receipt. Complex requests may require up to 60 days; we will notify you if an extension is needed.
mbs88 may require you to verify your identity before processing a data rights request, to ensure that Personal Data is not disclosed to or altered by unauthorized third parties.
mbs88 may send you promotional communications — including bonus offers, seasonal promotions tied to events such as Idul Fitri, BRI Liga 1 specials, and major international tournaments — only where you have explicitly opted in during registration or through your account notification preferences.
You may opt out of all marketing communications at any time by:
Opt-out requests are processed within 48 hours. You will continue to receive transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — regardless of your marketing opt-out status, as these are necessary for the operation of your account and cannot be disabled.
The mbs88 platform may reference or display content from third-party game studios, sports data providers, and payment processors in the course of delivering its services. mbs88 does not control those third parties' websites or platforms and is not responsible for their privacy practices.
This Privacy Policy applies exclusively to data collected and processed by mbs88 through the mbs88 platform. If you follow a link or interact directly with a third-party service in connection with using mbs88 (for example, completing a bank transfer through your BCA or BRI mobile banking app), the privacy policy of that third party applies to the data you share with them in that context.
mbs88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, or improvements to our platform. The version date at the top of this document reflects the most recent substantive revision.
Where changes are material — meaning they could meaningfully affect your rights or the way we use your data — mbs88 will notify active members via a prominent notice on the platform homepage and, where practicable, by email to the registered address on file. Non-material changes (such as typographical corrections or structural reorganization that does not affect substance) may be made without specific prior notice.
Your continued use of the mbs88 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to a revised Privacy Policy, please cease using the platform and contact support to close your account.
If you have questions, concerns, or requests related to this Privacy Policy or to the handling of your Personal Data by mbs88, please reach out to our data protection team through one of the following channels:
mbs88 aims to resolve all privacy-related concerns promptly and transparently. If you are not satisfied with our response to a privacy complaint, you may escalate the matter in accordance with the dispute resolution provisions of the mbs88 Terms & Conditions.
mbs88 is committed to handling all data rights requests with the seriousness they deserve. We aim to acknowledge every request within 24 hours and to provide a substantive response within 30 days, in accordance with our obligations under our gaming licence and data-protection framework.
Now that you understand how mbs88 protects your data, dive into our full range of games and betting markets — sports, live casino, slots, poker tournaments, and more — all on one secure platform.